Shipping and Returns Policy

Most of the products purchased from Muutos can be returned or exchanged as per the below policy.

Please be sure of the size, fit, material, color before ordering (please read product description for all details)

  • Orders in India, once shipped, are typically delivered in 7-8 business days in metros, and 10-12 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
  • You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link from our delivery partner to track your order.
  • For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate reshipping for the product.
  • Exchange/Return is only applicable if the product received is damaged, or received the wrong product or wrong size.
  • You can email us at co[email protected] within 48 hours to initiate the exchange/return.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all the tags intact.
  • In the interests of hygiene, we may refuse returns if the item has been worn, washed or soiled.
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